HELP CENTER
Your questions, answered
Straight answers about what we build, how we work, and what it’s like to partner with Sierra. If you don’t see your question here, get in touch — a real person on our team will answer.
Working with Sierra
01.
What does Sierra build?
We build custom software for businesses that have outgrown spreadsheets and off-the-shelf tools — custom web and mobile apps, internal tools and dashboards, CRMs built around how your team actually sells, automations that remove manual busywork, and client-facing portals. If a process is slow, error-prone, or impossible with a generic product, we design software around how you work.
02.
What if I’m not technical?
03.
How do we get started?
04.
How does the process work?
05.
How long does a typical project take?
06.
How do you handle changes mid-project?
01.
What does Sierra build?
We build custom software for businesses that have outgrown spreadsheets and off-the-shelf tools — custom web and mobile apps, internal tools and dashboards, CRMs built around how your team actually sells, automations that remove manual busywork, and client-facing portals. If a process is slow, error-prone, or impossible with a generic product, we design software around how you work.
02.
What if I’m not technical?
03.
How do we get started?
04.
How does the process work?
05.
How long does a typical project take?
06.
How do you handle changes mid-project?
Pricing, ownership & after launch
07.
What technologies do you use?
We choose tools based on what your project needs — longevity, performance, and your team’s ability to maintain it — not on whatever’s trendy. In practice that means modern, well-supported, widely-adopted technologies, so you’re never locked into something obscure a year from now. We make those calls and explain the reasoning in plain terms.
08.
How does pricing and engagement work?
09.
Do you do fixed-scope projects or ongoing work?
10.
Who owns the code and IP?
11.
Do you offer ongoing support and maintenance?
12.
What happens after my project launches?
07.
What technologies do you use?
We choose tools based on what your project needs — longevity, performance, and your team’s ability to maintain it — not on whatever’s trendy. In practice that means modern, well-supported, widely-adopted technologies, so you’re never locked into something obscure a year from now. We make those calls and explain the reasoning in plain terms.
08.
How does pricing and engagement work?
09.
Do you do fixed-scope projects or ongoing work?
10.
Who owns the code and IP?
11.
Do you offer ongoing support and maintenance?
12.
What happens after my project launches?